As specified in our Terms of Agreement you can only pick up your shares from 4:00 to 7:00 pm on your scheduled pickup days. We understand that sometimes members either forget to pick up or can’t make it to the pickup. Unfortunately we do not have the resources to set unclaimed shares aside for a later pickup or to give members credit or refunds for unclaimed shares. If you do not pick up your produce or sprouts shares, they will not be wasted. Unclaimed produce is donated to local food assistance organizations after closing time (7:00 PM). However, we freeze unclaimed bread and cheese shares for up to one month for you to pick up at your next visit.
If you know ahead of time that you will be away on a given week, place your subscription on delivery hold (must do so online at the latest by the Friday prior to the week you want the hold to take effect). If you have a last minute change in your schedule you can ask a friend or neighbor to pick up your share. All they have to do is give YOUR last name at the check-in table.